How Clara answers your phone
Answers when you need coverage
Clara can answer calls around the clock using a natural-sounding voice. Forward your business line or use a Clara number, then test the setup before relying on it.
Asks your intake questions
Configure the questions Clara should ask about the caller, job, location, timing, and urgency so your team gets the details it needs for follow-up.
Creates a call summary
After a call, Clara sends a written summary to your phone. Spam filtering helps separate likely business inquiries from unwanted calls.
What an AI phone assistant can handle
- Answer calls when you or your crew cannot reach the phone
- Ask the job, location, timing, and callback questions you configure
- Capture caller details and send a structured summary
- Provide consistent intake during busy periods and after hours
What stays with your team
- Diagnosing the job or making safety decisions
- Quoting work that needs trade judgment or an inspection
- Dispatching emergency work without your escalation rules
- Following up when a caller needs a person or the details are unclear
Start with a written intake plan, test it with realistic calls, and keep a person responsible for exceptions. Use the overflow call answering guide for busy periods, the after-hours checklist for closed-office coverage, or the emergency escalation plan for urgent-call handoffs.
Built for contractors and trades
Clara works as an AI phone assistant for trades and local service businesses. See how it can support caller intake for your line of work:
Comparing your options? Read our guide to the best AI phone answering services for US contractors, or see Clara's pricing. New to the category? Start with what an AI receptionist is and how it works.
AI phone assistants, explained
Reviewed by Adam Stevens, Co-founder, Clara · Last reviewedAugust 22, 2026