Phone answering for general contractors and small builders

Walking the jobsite? Clara gets the call

When your calls are routed to Clara, it captures what the customer wants done, where the project is, what plans or approvals already exist, and when they hope to begin. You review the brief and decide whether the project fits.

7-day free trial on eligible monthly plans

4.6★ on the App Store and Google Play5,000+ ratings and reviews

Start with your business details, then test Clara before connecting customer calls

  • Built around project intake
  • Useful across active jobsites
  • You control scope and estimates
General contractor reviewing an active construction site while Clara handles the phone

Clara’s role

Answer, capture the details, and leave the decision with you

Real customer reviews

Five stars from owners who needed the phone handled

★★★★★4.6★ on the App Store and Google Play5,000+ ratings and reviews
★★★★★
“Allowed me to focus on business and screen telemarketers. 10/10”

Praada Academy

Verified five-star review · App Store

★★★★★
“This app is so helpful when I am busy and can't take calls.”

Cody Turner

Verified five-star review · Google Play

★★★★★
“This is the best and easiest to set up I've ever come across.”

Frank Bridwell

Verified five-star review · Google Play

Read more Clara reviews

Store totals checked August 12, 2026. Reviews shown are from Clara customers across different kinds of businesses.

The workday

Project calls need more than a name and number

A kitchen remodel, addition, repair, new build, subcontractor message, and change-order question each need a different next step. Clara keeps the first conversation organized without deciding feasibility, permit requirements, pricing, or the project schedule.

New project inquiries

Capture remodel, addition, repair, new-build, or commercial context with the property address and customer goals.

Estimate requests

Record scope, plans, approximate size, budget range if offered, and timing before you decide whether to invest in a site visit.

Existing projects

Take structured messages about changes, access, inspections, materials, invoices, subcontractors, or work already underway.

Trade and vendor calls

Separate customer inquiries from subcontractor, supplier, inspector, permit, and jobsite coordination messages.

A better first conversation

Know the project before you arrange the next step

A useful general-contractor inquiry explains the property, requested work, current planning stage, decision-maker, constraints, and timing. Clara captures those starting facts while design, code, structural, permit, scope, cost, and schedule decisions stay with qualified people.

1 Project
Remodel, addition, repair, new build, tenant improvement, or existing-project message
2 Property
Address, property type, occupancy, access, and service-area fit
3 Scope
Requested work, approximate area, must-haves, plans, photos, and known constraints
4 Readiness
Decision-maker, planning stage, budget range if shared, approvals, and requested estimate process
5 Timing
Desired start, deadline, current project status, and approved next contact
GE
Needs project review

Example general contractors inquiry

New customer · kitchen remodel

“We want to remodel the kitchen and open it into the dining room, but we do not know whether the wall can be removed”

Call summary

New kitchen-remodel inquiry with a possible wall opening. The customer has not confirmed structural conditions. Property, timing, decision-maker, and callback details are ready. No site visit, feasibility, price, or start date was promised.

Clara captured

Ready for your review

Project
Kitchen remodel with a possible wall opening
Property
Owner-occupied home inside the stated service area
Planning
No structural determination; plans and site conditions need qualified review
Timing
Customer hopes to begin within a few months
Contact
Decision-maker, address, callback number, and preferred contact method confirmed
You choose the next step

Example call

From ringing phone to useful summary

This is a transparent product scenario based on the US industry research. It is not a customer testimonial or performance claim.

New customer · kitchen remodel

Needs project review
“We want to remodel the kitchen and open it into the dining room, but we do not know whether the wall can be removed”

Clara captured

Ready for your review

Project
Kitchen remodel with a possible wall opening
Property
Owner-occupied home inside the stated service area
Planning
No structural determination; plans and site conditions need qualified review
Timing
Customer hopes to begin within a few months
Contact
Decision-maker, address, callback number, and preferred contact method confirmed

Owner summary

New kitchen-remodel inquiry with a possible wall opening. The customer has not confirmed structural conditions. Property, timing, decision-maker, and callback details are ready. No site visit, feasibility, price, or start date was promised.

Clear boundaries build trust

Clara handles the first conversation, not your whole business

You set the instructions. As you review calls and keep coaching Clara, it learns more about how you run the business and how you want questions, pricing, priorities, and next steps handled.

What Clara can do

  • Capture project, property, planning, timing, and contact details
  • Separate new-project, existing-project, trade, vendor, and permit-related messages
  • Apply the service area and project types you provide
  • Organize estimate and site-visit requests for your review

What Clara will not do

  • Decide design, code, structural, engineering, environmental, or permit requirements
  • Promise a site visit, crew, subcontractor, material, price, start date, milestone, or completion date
  • Treat a phone intake as a contract, change order, work authorization, or approved scope
  • Claim access to current project-management, estimating, permit, inspection, or schedule data unless it is connected and current

Before you connect the phone

Questions from general contractors owners

Can Clara qualify a remodel or addition inquiry?

Clara can capture the property, requested work, planning stage, plans or photos already available, decision-maker, timing, and budget range if the caller chooses to share it. Your team still decides fit, feasibility, scope, and the estimate process.

Can Clara book a site visit?

Clara can record preferred times and the project address. It should only confirm a visit when current scheduling is connected and your business has approved that behavior.

Can Clara estimate a construction project?

Clara can capture the information and pricing questions your estimator needs. Site conditions, plans, labor, materials, allowances, exclusions, and the final estimate stay with your business unless a current connected workflow explicitly supports them.

Can Clara handle change-order or permit calls?

Clara can take a structured message about a requested change, permit, inspection, subcontractor, supplier, or existing-project question. It should not approve a change, interpret code, or invent a project status.

Can I test different project calls first?

Yes. Use the test-call step to try remodel, addition, repair, new-build, estimate, subcontractor, and existing-project scenarios before connecting customer calls.

Does Clara learn how I run my business?

Yes. Clara starts with the services, hours, service area, pricing, questions, and call rules you give it. As you review calls and keep coaching Clara, it learns more about how you run the business and becomes better trained around how you want calls handled.

Keep the job moving

Set up Clara around your general contracting business

Confirm your business, choose what Clara should know, run a test call, and stay in control of every next step.

Start free

7-day free trial on eligible monthly plans