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Clara vs Ruby Receptionist

Both answer your phone when you can't. One uses humans at $235+/month. The other uses AI at $49.99/month — across the US, UK, and Canada.

At a glance

Clara

CA$64.99/month

AI receptionist · 24/7 · US, UK, Canada

Unlimited calls. No per-minute charges. ~10 minute self-setup. 7-day free trial, no credit card.

Ruby Receptionist

from $235/month

Human receptionists (US-based) · US

Live virtual receptionist service for small businesses. Designed for law firms, healthcare practices, real estate offices, professional services.

Clara vs Ruby Receptionist, feature by feature

Feature
Clara
Ruby Receptionist
Service type
AI receptionist
Human receptionists
Starting price (US)
$49.99/month

Ruby's published 50-receptionist-minute plan, March 2026

from $235/month
Per-call / per-minute charges
None — flat monthly
Plans capped on minutes; overage charges apply
Coverage
24/7, no surcharges
Business hours + after-hours plans available
Markets served
US, UK, Canada
US only
Setup time
~10 minutes, self-serve
Onboarding via sales call
Free trial
7 days, no credit card
Limited free trial periods
Who it's built for
Tradespeople, field-based small businesses
Law firms, healthcare, professional services
Call summaries
Instant — text + email
Email summary after call
Contract
Monthly, cancel anytime
Monthly, cancel anytime

Where Clara is the better fit

  • Roughly 1/5 the monthly cost — $49.99/mo vs $235+/mo headline pricing
  • No per-minute caps — Clara handles unlimited calls in the base plan
  • 24/7 coverage with no holiday or after-hours surcharges
  • Available in the UK, US, and Canada — Ruby is US-only
  • ~10 minute self-setup vs onboarding sales process
  • Built for tradespeople and field-based small businesses, not law firms

Where Ruby Receptionist is the better fit

  • Human receptionists who can handle nuanced conversations
  • Established brand in the US (founded 2003)
  • Live chat and bilingual receptionist add-ons
  • Industry-specific scripting for legal and healthcare

Ruby is a strong choice if you're a US-based law firm or healthcare practice that specifically needs human receptionists trained in your field, and your budget is $235+/month. For tradespeople, field-based businesses, or anyone outside the US, Clara is a better fit at a fraction of the price.

Keen to hear how Clara sounds?

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