Hairdressers | Clara — AI Receptionist

Does this sound familiar?

When you're with a client, you can't always answer the phone. Most salon calls are time-sensitive. A cut and colour this weekend, a last-minute cancellation fill, a new client consultation. When someone calls and nobody picks up, they book with whoever answers first. Clara makes sure every call is answered, every detail is captured, and every booking reaches you — even when your hands are full.

A hair appointment is usually booked over the phone — and usually requested while the stylist is mid-colour, mid-cut, or finishing a blowdry. Picking up is impossible. So the call goes unanswered, and the person who wanted to book moves on to the next salon.

The pattern repeats all day. A busy salon is constantly busy, which is exactly when it's hardest to answer the phone. Quiet periods, when calls could be taken, are when there's no one calling. The phone and the workload are perfectly out of sync.

For salons, the cost of a missed call isn't just one appointment. It's the potential lifetime value of a regular client — someone who comes in every six weeks, recommends their friends, and represents significant recurring revenue. Research from BrightLocal consistently shows that most people who can't reach a local business don't call back. They find someone else. In a competitive local market where most salons are within a few minutes of each other, the one that answers first — or always — wins.

Cut and colour bookings

Last-minute fill-ins

New client consultations

Wedding and event styling

Rescheduling requests

Pricing questions

Stylist-specific requests

Overnight & after hours

When customers call, Clara can...

Ask what service they're looking for
Check whether they're new or returning
Confirm their preferred date and time
Collect their name and contact details
Let them know the booking will be confirmed shortly

Hi there, you've reached Style Studio. I'm the virtual assistant, how can I help you today?

Hi! I need a cut and colour before a wedding next Saturday. Have you got anything left?

We'd love to help with that! Are you an existing client or would this be your first visit with us?

First time — my usual salon is fully booked. I'm after sort of a half-head of highlights and a trim?

Lovely. Do you have a preference on time? Morning or afternoon?

Morning if possible, like 10ish?

Noted. Can I take your name?

Sophie Allen.

Thanks Sophie. And the best number to reach you?

07700 900 234.

Perfect. One more thing — do you have any allergies or sensitivities we should know about? Some people react to certain colour products.

Oh, um, I don't think so? I've never had a problem before.

That's fine, I'll note that down. Lauren is with a client right now but I'll pass your details across. She'll text you today to confirm the Saturday slot. Is there anything else?

No that's perfect, thank you so much.

You're welcome, Sophie. Lauren will be in touch shortly. Enjoy the wedding!

Simple pricing, 7-days free

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Solo

Recommended

CA$64.99

/month 7-day free trial

One person. Every call covered

Answers calls 24/7

20+ natural-sounding voices

Call summaries, transcripts, and recordings

Spam filtering and urgent flags

Make and receive calls, all in one place

Call forwarding, keep your number

Live chat support

Teams

One business, multiple people, total coverage.

Everything in Solo, then:

Multiple users on one account

Shared phone numbers

Call routing to the right person

Web dashboard

Call summaries sent to email

Priority support

Frequently Asked Questions

Can Clara book appointments for me?

Clara captures the service, preferred time, and client details, then sends you the booking request to confirm. You stay in full control of your diary.

Will Clara know my services and prices?

Yes. You can configure Clara with your service menu and pricing so she can answer common questions without you being interrupted.

What happens when someone cancels?

Clara takes a message with the details and lets you know so you can open the slot and fill it. She'll let the caller know you'll be in touch shortly.

What if a customer calls about an existing booking?

Clara will take a message with the details and let you know so you can follow up when you're free.

Does Clara work after hours?

Absolutely. Clara answers calls 24/7. For after-hours calls, she can let callers know your business hours and still capture their details so nothing is lost.

Will callers know they're speaking to an AI?

Clara sounds natural and conversational — most callers won't realise. You can choose whether Clara introduces herself as an assistant or simply answers on your behalf. It's up to you.

Do I need a new phone number?

No. Clara works with your existing business number. Just set up call forwarding and Clara starts answering when you can't pick up.

Can Clara handle calls for a multi-stylist salon?

Yes. Clara asks which stylist the caller prefers and includes that in the booking request. She works whether you're a solo chair or a ten-seat salon.

What if someone calls about something Clara can't handle?

Clara will take a message and flag it for you. She won't try to bluff her way through something she's not set up for — she'll just make sure you get the details and you can call back.