Yes — Clara works with Talkroute. Talkroute is a virtual phone system that supports forwarding calls to any number, which is exactly how Clara’s integration works. Clara gets its own dedicated phone number, and you forward calls to it from Talkroute.
Option 1 — Overflow forwarding (recommended)
Your team still gets calls first. Talkroute rings your team for a few seconds, and if nobody answers, it automatically routes to Clara. Zero missed calls, no change to how your team works day-to-day.
Steps in Talkroute:
- Go to your number or extension → Edit
- Set up sequential ring — your team’s phones first, Clara’s number last
- Set ring duration per phone to under 10 seconds to avoid drop-off
- Uncheck “Enable Call Announcement & Talkroute Voicemail” — if left on, calls will go to Talkroute’s voicemail instead of Clara
- Enable caller ID forwarding so Clara knows who’s calling
Option 2 — Scheduled forwarding
Forward all calls to Clara outside business hours. Your team handles daytime calls; Clara covers evenings, weekends, and holidays. Available on most Talkroute plans.
What you’ll need
- Your Clara phone number — find it in the Clara app under Settings → Call Forwarding
- Access to your Talkroute account settings
- Around 10 minutes to complete the setup