Scan the QR code or tap to call and hear how Clara answers the phone.
When your hands are in an engine bay, the phone might as well be in another zip code. Repair calls are almost always urgent. A check-engine light on the way to work, a grinding noise, a no-start in the driveway.
The customer wants to know — can you take it today, and what's this going to cost? If nobody picks up, they call the next shop. Clara picks up every time, captures the vehicle and the issue, and gets the job on your bay schedule before you've even washed your hands.
For an independent mechanic, the phone is a constant temptation you can't physically reach. You're elbow-deep in an engine bay, you're on a transmission lift, you're test-driving a noise complaint with both hands on the wheel — the phone rings, you can't touch it without smearing the entire shop, and by the time you're at the sink, the caller has already moved on. The owner of a small auto shop is almost always also the senior tech. The person best equipped to answer the call is the same person you'd have to pull off a paying job to do it.
Repair customers shop around, especially on bigger jobs. Brakes, timing belts, transmissions, AC compressors: when the estimate is over $500, most people call two or three shops before deciding where the car goes. Research published in Harvard Business Review found that businesses contacting a new lead within five minutes are 100 times more likely to make contact than those waiting thirty. The shop that picks up wins the diagnostic appointment — and from there, the work usually follows.
Industry research from Invoca puts the average small-business missed-call rate at around 25%. For auto shops, where the techs are also the owners and physically can't pick up while they're working on someone else's vehicle, the real rate runs higher. The hidden cost isn't just the one missed job — it's the relationship. A customer you fix once usually comes back: routine service, the next squeak, their spouse's car. Every missed first call is potentially years of recurring service that goes to a competitor instead.
Service appointments
Check-engine-light calls
Brake & tire jobs
Diagnostic estimates
Same-day repairs
Pickup & drop-off coordination
Warranty enquiries
After-hours callbacks
One business, multiple people, total coverage.
Everything in Solo, then:
Call a live demo and hear how Clara handles real enquiries for your business
Call the live demo and hear how Clara would answer enquiries for your business.
No signup required — just call and listen.