When the AC dies in July, nobody waits for a callback

Clara is built for exactly this. As an AI receptionist for HVAC businesses, Clara answers every call 24/7, works out whether it's an emergency, captures the system details and address, and texts you a summary, so a heat wave or cold snap never sends your callers to a competitor's phone.

Yes. No-heat and no-cool emergencies don't keep office hours, and after-hours callers are some of the most valuable to capture. Clara answers evenings, weekends, and holidays, flags the urgent calls, and has the details waiting for you first thing.

A traditional answering service puts a call-center agent on your line who reads from a script and takes a message, billed per call or per minute, so your costs climb during your busiest season. Clara is a flat monthly subscription that answers instantly, asks trade-specific questions, and never has a queue.

Clara is configured to ask the right questions for your trade: what the system is doing, the property and system type, whether anyone is without heat or cooling right now, and how to reach the caller back. You can customize these questions at any time.

No, and you have two options. Forward calls from your existing business number and Clara answers when you can't pick up, or use your Clara number as a dedicated second business line and give that out instead. Either way, Clara answers.

Clara collects the caller's preferred times and the job details so you can confirm the appointment, and can text the caller a booking link the moment the call ends. Seasonal tune-up inquiries get captured instead of lost to voicemail.

Clara takes the details of the call, notes that they mention a plan or existing agreement, and passes it straight to you, so plan customers feel looked after even when you're mid-install.